POLISI PRIVASI



ENGLISH | BAHASA


    20180306


What is Privacy Policy About?

When you grab your technological gizmo, and provide us with your Personal Data to subscribe to our service, this digital dwarf (to differentiate us from the beast out there) collects, store and process your Personal Data for a certain purpose.

You may ask, “Is it necessary for you to collect and process my Personal Data?”. Well, the easy as pie answer is “Yes, you must. Just give us. Don’t ask further”. But if you must and it doesn’t bore you, please read on…

When we collect and process your Personal Data, we will be able to provide you with the service. If you’re reluctant and refuse to give us consent to collect and process your Personal Data according to the Privacy Policy, then, we are extremely sorry for you. You may not able to enjoy certain (if not all) amazing games you have been waiting to watch. See, I told you. We must say this is a win-win situation for you and for us.

We are not an internet monster. So, we created this Privacy Policy to inform you of your rights in respect of your Personal Data that is being processed or that is to be collected and further processed by us.

By the way, when we make reference to “Personal Data” we mean your name, gender, postal address, identity document, gender, birthdate, telephone number, email address, your social media account, and/or credit/debit card information. We may stop there or the list may go on.

Are you blown away yet by the amount of words we could come up with?


Changes

Whenever we feel like it, we will change the Privacy Policy without notice. Unless you trust us completely, we strongly urge you to visit this page periodically, and especially before you provide us any of your Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of our service after any changes, revisions or modifications shall indicate your agreement with the terms of such revised Privacy Policy.


Parental Advisory

We decided to make this entire paragraph BOLD to draw your attention. Our service may not be catered to you if you are under the age of 18. It may provide access to certain explicit content including the use of profane language and/or sexual references.

We are not able to contract with you unless you are 18 years old and above. If you are a child, please annoy pester your parent or guardian to obtain permission from them before using our service.

If you have any reason to believe that a child has provided Personal Data to us, please contact us and we will endeavor to delete that information from our database. Otherwise, we will deem that you are 18 years and above or has obtained consent from your parent or guardian when you provide your Personal Data to us.


The information we collect

We collect information in (2) ways: -

Personal Data that you or a third party provide to us. We collect Personal Data you give us voluntarily (we would like to believe so), or we may also obtain your Personal Data from third parties we deal with. We trust you’d have given your consent to them or authorized them to disclose such Personal Data to us.

Information we get from your use of our service. When you interact with us through the service, you’ll be surprise we may collect or receive and store certain personally non-identifiable information too. Such information is collected passively using various technologies and cannot presently be used to specifically identify you. This information includes: -

     1.   cookies that may uniquely identify your browser. This is described in detailed below.

     2.   details of how you use and interact with our service.

     3.   what you watch, what you select and/or what you almost watch.


The above is collectively known as “Information”. If we do combine non-personal information with Personal Data the combined information will be treated as Personal Data for as long as it remains combined.

As an ongoing effort to better understand and serve you better, we often conduct research on customer demographics, interests and behaviour based on the Personal Data and Information provided to us. This research may be compiled and analysed on an aggregate basis. We may share this non-identifiable and aggregate data with our Affiliate and/or Authorised Third Party but this type of non-identifiable and aggregate does not identify you personally. We may also disclose aggregated user statistics in order to describe our Property to our Affiliate and/or the Authorised Third Party for other lawful purposes.


Use of your Personal Data and Information

When you provide your Personal Data to us for certain reason, we may use that Personal Data in connection with the reason for which it was provided. Your Personal Data and Information may also be used by us, our Affiliate and/or Authorised Third Party for one or more of the following purposes: -

     -   assessing your subscription,

     -   administer your participation of any contest or any campaign or events,

     -   to operate and provide the service to you,

     -   administrating your account,

     -   technical administration of the service,

     -   for internal administrative purposes, including accounting and tax,

     -   to verify and process payment,

     -   to adopt measures to recover any debt owing to us,

     -   to communicate with you,

     -   to respond to your inquiries,

     -   for research and development,

     -   for statistical analysis,

     -   for quality assurance,

     -   for the enhancement of the service,

     -   to detect and prevent fraudulent activity,

     -   investigation of complaints and suspected suspicious transactions,

     -   in compliance with any requirements by an Appropriate Authority and/or requirement of Law, regardless whether or not legally required,

     -   profiling service preferences,

     -   to conduct market research and analysis for our business plans,

     -   for record keeping, report generation and management analysis purposes;

     -   to provide you with information on our other service, of our Affiliate, and/or Authorised Third Party,

     -   to send you information, promotions and updates including marketing and advertising materials in relation to the Property and those of our Affiliate, and/or Authorised Third Party,

     -   our other legitimate business activities, and/or

     -   any other activities which are ancillary to the service.



The above shall collectively be referred to as “Purposes” in this Privacy Policy.

If we intend on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.


DISCLOSURE OF YOUR PERSONAL DATA

We are certainly not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. As such we will not sell or rent your Personal Data. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below.

Business Transfer. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Affiliate. We may also share your Personal Data with our Affiliate for purposes consistent with this Privacy Policy.

Appropriate Authority. To comply with any order of court or directive from authorities investigating any alleged offence, misdeed and/or abuse or to enforce any of the terms and conditions applicable to you, or where such action is necessary to protect and defend our rights. Upon request, we will also share such Personal Data to such Appropriate Authority, regardless whether or not we may not be legally required to do so.

Authorised Third Party. Where services from such Authorised Third Party is required, we will share your Personal Data on a strictly confidential basis. Authorised Third Party will not be allowed to use your personal information disclosed to them except for the limited purpose of providing the particular service.

Public. If you disclose any personal data through any social media or User Generated Content, note that such personal data will be available to all other users of the platform.

Other Parties. We may disclose your Personal Data to any other party in respect of whom you have consented to the disclosure of your data.


THIRD PARTY SERVICES

Our service may provide a link or a platform to third party applications, website and/or services to make available certain services to you (“Third Party Services”). This Third Party Services may contain, from time to time, links to other web sites. We ARE NOT responsible for the privacy practices or the content of such websites or of any third party. You should review the privacy policies of such Third Party Services carefully (with emphasis). This Privacy Policy applies solely to Personal Data and Information collected by us.


OPTING-OUT, CHANGE, UPDATE OF AND ACCESS TO YOUR PERSONAL DATA

If we have any interesting service or packages we are offering in the future, we want you to be the first to know and we will contact you if we believe it will be of interest to you.

If you do not wish to receive any such direct marketing information, you may request us by written notice not to process your Personal Data.

You can write to us vide the email address provided in this Privacy Policy at any time to obtain details of the Personal Data we hold about you. Please quote your name, identity document and mobile number.  It would be helpful if you also provide brief details of what information you want a copy of. We may charge a reasonable sum permitted by existing laws to cover our administration costs.

We reserve the right to refuse to provide you with a copy of your Personal Data. We are not that unreasonable, we will give reasons for our refusal.

We maintain your Personal Data in our business records while you are using our service. We also maintain this information for a period of time after you are no longer using the service if the information is necessary for the Purposes for which it was collected or to satisfy legal requirements.


SECURITY

The service may not be a secure medium, and communications over the service may be subject to third-party interception. We do not accept responsibility for any unauthorised access or loss of Personal Data.

We have implemented security policies, rules and technical measures to protect your Personal Data from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. All our employees and data processors, who have access to and are associated with the processing of Personal Data, are obliged to respect the confidentiality of your information.

While we cannot guarantee that loss, misuse or alteration of Personal Data will not occur; we make reasonable efforts to prevent such unfortunate occurrences.

Personal Data that we collect from you will be stored and backed up securely in an environmentally-controlled location. Only authorized people with user ID and password from our company have access to the information.

You must remember to log off from our system after using the service so that no unauthorized party can have access to your Personal Data. You must not, at any time, divulge your Personal Data to any third party.


TRANSFERRING YOUR PERSONAL DATA AND INFORMATION OUTSIDE OF MALAYSIA

It may be necessary to transfer your Personal Data and Information to our Affiliate, and/or Authorised Third Party located in countries outside Malaysia. This may happen where our Affiliate and/or the Authorised Third Party is based outside Malaysia or where you use our service from countries outside Malaysia.


COOKIES

  (A)  What are Cookies ?

Mention “cookies”, and most people expect a treat to appear. When talking about computers, smart phones and all those mobile devices (“Device”) you use to access to the internet, however, cookies aren’t what’s on the desert menu. They are not virus or spyware. In fact, they are not even physical objects. Yet, they do a great deal of work that makes it possible for you to browse the internet.

  (B)  What are they for ?

What actually happens when you visit an online shop for the first time is that the site sends the cookie to your Device. Your Device stores it in a file located inside your web browser. To help you find it, this file is often called as Cookie. These cookies are used to keep track of the items in your shopping cart as you explore the site. Without cookies, your shopping cart would reset to zero every time you clicked a new link on the site. That would make it impossible to buy anything online!

A website might also use cookies to keep a record of your most recent visit or to record your login information. Many people find this useful so that they can store passwords on commonly used sites, or simply so they know what they have visited or downloaded in the past. See, this isn’t always a bad thing.

  (C)  Types of Cookies

Different types of cookies keep track of different activities.

First party cookies.These are set by the website you’re visiting. For example, when you visit SportsFix, the cookies will be set on our domain and only we can read them.

Third party cookies. These are set by third party other than us. Some of our pages may also contain content from other sites like YouTube, Twitter, Facebook which may set their own cookies. Also, if you share a link to a SportsFix page, the service you share it on (e.g. Facebook) may set a cookie on your browser. WE HAVE NO ACCESS TO OR CONTROL OVER THE THIRD PARTY COOKIES AND THEY ARE NOT SUBJECT TO OUR PRIVACY POLICY. PLEASE REVIEW THEIR PRIVACY POLICY FOR DETAILS.  If you want to prevent such third party from sending and reading cookies on your device, you will need to visit each of their websites individually to request that you be removed from that system

Session cookies. These are used only when you are actively navigating a website; once you leave the site, the session cookie disappears.

Persistent cookies. They are saved on your Device. So, they don’t get deleted when you close your browser. We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

Advertising cookies. Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites. We may use advertising cookies but they won’t track your browsing outside the SportsFix.

  (D)  How do we use Cookies ?


Strictly Necessary Cookies. These cookies let you use all the different parts of SportsFix. Without them, services that you have asked for cannot be provided. Some examples: -

     -   Signing into SportsFix.

     -   Remembering previous actions such as text entered into a registration form when navigating back to a page in the same session.

     -   Remembering security settings which restrict access to certain content, e.g. to help with parental control.


Functional Cookies. These help us personalise SportsFix for you. For instance, we put a cookie to remember your choice of playlist and favourites, where you came from to ensure that when you visit again you will return to the same section. We also use cookies to save your category/segment preference.

Performance Cookies.These cookies are used to measure how many users visit SportsFix and for how long, what pages are visited, and which links are used (for example, activated or clicked on). It helps us understand how people are using SportsFix. They contain no personal information, and are evaluated in terms of pages visited, not the people visiting them.

 

  (E)  How to manage Cookies ?


You have a number of options when it comes to which cookies your browser will use. You can set your browser:

     -   to allow all cookies

     -   to allow only 'trusted' sites to send them

     -   or to accept only those cookies from websites you are currently using.


We recommend that you don't block all cookies because parts of our service rely on them to work properly.


DIAGNOSTIC AND USAGE DATA

 We would like you to help to improve the quality and performance of our service. We can automatically collect diagnostic and usage information from the device you are using and send it to us for analysis. The information is submitted anonymously to us. None of the information submitted identifies you personally, nor do we include images or any of your text. If you allow us to collect diagnostic and usage data, it may include details about app crashes and details about which features of the service you use and how often. This data would also indicate the kind of device you’re using and which version of the operating system it’s running. Automatic reporting of diagnostic and usage information is on by default.


CONTACTING US

If you have any questions relating to the service or your Personal Data, please contact us at

   Name                    :                               Personal Data Officer

   Address                 :                               SF Media Holdings Sdn Bhd

                                                                  Level 20-1, CP Tower, 11 Jalan 16/11

                                                                  46350 Petaling Jaya, Selangor, Malaysia

   Email                     :                                privacy@sportsfix.tv

   Phone                   :                                +6012 430 8032




LANGUAGE

In the event of conflict on the use of the words and/or meanings of this Privacy Policy in the English and Malay language, the use of words and/or meanings given to it in the English language shall prevail.

GLOSSARY

“Affiliate” means a person or an organisation controlling us, controlled by us, or under the common control of a person or an organisation controlling us. "Control" means the ownership of the equity shares carrying fifty percent (50%) or more of the votes exercisable at a general meeting (or its equivalent).
 
“Appropriate Authority” means (i) the federal government of Malaysia, (ii) any state, province, regency, municipality or other political subdivision of Malaysia, (iii) any agency, authority or instrumentality of any of the foregoing, including any court, tribunal, department, bureau, commission or board, or (iv) the relevant authority in a foreign country, if applicable.
 
“Authorised Third Party” mean business partners, contractors, agents, auditors, advisers, any telecommunications provider which we have an arrangement with in connection with the Property and/or third-party supplier engaged by us from time to time for the purposes of providing the Property to you. Authorised Third Party shall also include parties in which we propose to or have any existing business dealing with
 
“Law” means any law (whether domestic or international), statute, code, rule, guidelines, notices, ordinance, regulation, directive, order, judgment, writ, injunction or decree, and includes any changes in the application or interpretation thereof.
 
“us, we, our” means SF Media Sdn Bhd and/or any of our Affiliate.
 
“user, you, yours” means you, an individual or persons who is accessing and/or using our service.
 
“User Generated Content” means any uploaded material, data shared, or contribution made such as text, links, photographs, graphics, video, audio, other data or information posted by you or a user.
 
 

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